If you are Looking for a job opportunity then SAP is hiring associate solution support engineer for their customer service and support. The only thing required is graduation. If you have graduated then you are eligible for this position.
Job Description
Company: SAP
Role: Associate Solution Support Engineer
Qualification:Â Graduate
Work:Â Full-time
Work Type:Â Hybrid
Location:Â Bangalore, India
Hiring Type: SAP is Hiring Associate Solution Support Engineer
Summary
Get to know your team
The SAP Ariba Cloud Integration Gateway is a tool that lets suppliers easily set up and connect to the Ariba Network, making transactions smooth with buyers. Our team assists customers in working more effectively with their business partners.
Show your best skills
SAP’s new ideas help over four hundred thousand customers around the world work together better and use business information more effectively. Starting with being a leader in enterprise resource planning (ERP) software, SAP has grown to be a top company in complete business software and related services for databases, analytics, smart technologies, and experience management.
SAP is Hiring Associate Solution Support Engineer and as a cloud-based company with two hundred million users and over one hundred thousand employees worldwide, we are driven by purpose and focused on the future, with a strong team spirit and dedication to personal growth. Whether connecting global industries, people, or platforms, we make sure every problem gets the solution it needs. At SAP, you can show your best skills.
What you should have
- A college degree in Information Technology or Computer Science is preferred, along with experience in areas like Support, Software Development, IT, or Quality Assurance.
- You should be good at analyzing problems and able to work on your own.
- Skills in ABAP debugging, SAP ERP (IDOC, RFC), and SAP PI (Graphical Mappings, java mappings, Runtime Workbench, NetWeaver Administrator) are important.
- You should also know about integrating web services, working with APIs, and handling XML.
- Familiarity with SD, and MM is a plus.
- Experience with large cloud applications and Spend Management Solutions is needed.
- You should have worked in technical support or customer service before.
- Knowledge of SAP Ariba and Integration/CIG is also important.
Your responsibilities
SAP is Hiring Associate Solution Support Engineer to Resolving these Problems
- Handle multiple service requests in a ticketing system.
- Find solutions for technical problems affecting customers’ business operations and their use of SAP Ariba applications.
- Meet performance targets, especially response time agreements, and productivity goals.
- Report software errors and bugs to development teams; work together to prioritize and test fixes.
- Join emergency response teams and situation meetings to address serious product issues affecting customer operations.
- Keep up-to-date with product knowledge and a detailed understanding of its components.
- Work with support engineers worldwide to improve customer satisfaction.
- Keep customers informed through phone and email about the progress of their issues.
- Offer support during nights and weekends according to a rotating schedule.
Knowledge Sharing
- Helps build knowledge in specific areas of skill and encourages the spread of knowledge by making articles and online guides.
- We make the world work better.
At SAP, SAP is Hiring Associate Solution Support Engineer and we help you perform at your best. Our company culture encourages teamwork and a common goal to improve how the world operates. How do we do this? We concentrate daily on laying the groundwork for the future and fostering a work environment that respects diversity, appreciates flexibility, and supports our mission-oriented and forward-looking approach. We provide a supportive team atmosphere with a strong emphasis on education and growth, appreciation for your achievements, and a range of benefits for you to select from.
Process to Apply at SAP:
As you know SAP is Hiring Associate Solution Support Engineer for their customer support work. If you are interested, you can click below to apply for this role.
SAP is Hiring Associate Solution Support Engineer: Click To Apply
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We succeed through diversity
SAP is Hiring Associate Solution Support Engineer and it promotes a culture that values diversity, prioritizes health and wellness, and offers flexible work arrangements. This approach ensures that everyone, regardless of background, feels welcome and can perform at their highest level. At SAP, we think our company is stronger because of each employee’s unique skills and traits. We invest in our staff to build their confidence and help them reach their full potential. SAP is Hiring Associate Solution Support Engineer and we aim to harness all talents and work towards a fairer world.
SAP is honored to be a workplace that treats everyone equally and actively seeks to include all kinds of people. We support the principles of equal employment and assist applicants with disabilities. We’re here to assist you if you’re considering a job at SAP and need help with our website or application process.
EOE AA M/F/Vet/Disability
Qualified applicants will be considered for a job without any bias based on their age, race, religion, country of origin, ethnicity, gender (which includes pregnancy and related conditions), sexual orientation, gender identity or how they express it, status as a protected veteran, or disability.
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